Portal Updates

Updates:


Employment / Endorsement Issue

8th October 2021

We have identified two issues impacting on Endorsement and Employment. We are working to resolve these matters as quickly as possible. As a workaround on the employment issue could we ask that if you are updating your employment or if you need to remove an employment -  please wait 1 minute before adding your new employment.


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Did you know...?

24th September 2021

You can download a range of guides on How to Register, How to Pay, Reset your Password and How to Renew by clicking the image below:

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Did you know...?

23rd September 2021

Our Employer Portal will provide you with Live and up to date information about your registrants, application progress and removals.

Our Organisation Applicants page will allow you to see exactly where an application form is, what stage it is at, and detail what is outstanding.

This can be found here: https://portal.niscc.org/Employer-Portal/Organisation-Open-Applications


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Removals Update

17th September 2021

We have investigated the issue around automated removals removing a small number of registrants for non payment of fees. 

Our investigation concluded that when renewals were submitted late, a further annual fee for the current year was payable and in fact became immediately overdue resulting in removal from the Register. We are working with those individuals who need to remain on the register to automatically restore the membership and dates.

Automated removals for non-fee payment of fees will restart on Monday 20th September 2021. 

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Removals Issue

15th September 2021

We have uncovered an issue linked to historical renewals not being completed by a small number of registrants and which has resulted in a removal notification being issued. Registration Removals have been halted until this issue is diagnosed and resolved. 

The Social Care Council Database Team are looking into this as a matter of urgency and where registrants are found to have been removed in error they will automatically be returned to the register or given time and a further reminder to pay any outstanding fees.  

While investigation of this issue is underway I would advise that staff notified of removal from 13 th September 2021 should not be prevented from working at this tim e.

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Did you know...?

19th August 2021

Employers can provide individual registrants with their portal username and email address to facilitate login to the online portal? An Employer can find this within the "Organisation Registrants" section of the employer portal.

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Employer Portal Tiles

18th August 2021


A previous issue whereby Tiles were showing "incorrect numbers" on the Dashboard, compared to the data behind the tiles, has now been resolved for all users.

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Employer Portal - Date of Birth

11th August 2021


The Date of Birth for each of registered staff member has been added to the relevant tables within the Employer Portal. This will allow Individual employers to check their Registered staff lists with HR.

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Duplicate Invoices

10th July 2021


There are a number of users with duplicate invoices - please ensure you do not complete more than one application. Please ensure that you have paid both this years fee, and your outstanding fee from 2020 which may also be outstanding.

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Online Payments and Telephone Line

2nd July 2021


Making payment via your Online Portal account is quick and simple to do. 


If for any reason you have difficulty using digital systems we are providing an alternative dedicated phone line option. 

This line is for payment of fees ONLY and will be open at the following times weekly from Friday 25th June 2021:

Monday to Friday
– 10 am – 12 noon
– 2 pm – 4 pm

Please call 028 95 362 600 and have your reference number and payment card ready.

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New Employer Portal

1st June 2021


Our New Employer Portal is now live and can be accessed directly on logging in or by clicking here: Employer Portal

Note: You must be an employer / endorser to view this page.

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Overdue Fees

3rd November 2020

If you viewing the Employer Portal "Overdue Fees" table - there are some instances where invoices are showing with a due date of 19th October 2020. Please note: these relate to 2021 fees and the dates will be amended accordingly in the coming days.

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Paying Your Fee

12th October 2020

If you are trying to pay your Social Care Council Fee, but there is no fee available. Please check if you are due to renew as you will be required to complete a renewal form before the fee is available to pay.

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Password Resets:

1st October 2020

If you need to reset your password to access the online portal, please use the "Forgotten Username/Password" function on the login page. 

When you insert your username you will receive an email from us containing your username and a temporary password. Please update your password once you are logged in,

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Coronavirus and Our Work: What you need to know

https://niscc.info/storage/resources/coronavirus-and-the-social-care-council_-what-you-need-to-know-7-5-3.pdf

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REGISTRATION

https://niscc.info/news/322-important-regulatory-changes-during-covid-19

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